Module 7 Negotiating
Being able to negotiate the best possible deals with your suppliers can mean the difference between success and failure. In this Module, you will learn how to prepare for, and conduct, a negotiation in a professional way. You will see how a well-prepared negotiation can substantially increase your chances of success, how to set realistic and achievable negotiation objectives and targets, and how to develop a negotiation strategy. The art of questioning, active listening and the use of tactics and different persuasion techniques is also explored.
As you work your way through this Module, you will realize that – unlike what many people think – good negotiation skills can be developed and improved and are not something we are born with.
Module 8 Preparing the Contract
This Module focuses on how the contract fits into the purchasing & supply process. It outlines the buyer’s and seller’s main obligations, and describes the overall context under which a contract is prepared. A number of specific terms and conditions are presented for various kinds of contractual relationships ranging from spot contracts to partnerships and joint ventures. It also covers a number of other topics essential to the preparation of a contract, such as Incoterms, applicable law, contractual default and how to avoid it, and the settlement of disputes.
Module 9 Managing the Supply Contract & Supplier Relationships
Once a contract is signed, it is important to ensure its effective implementation and to manage the relationship with suppliers successfully. This Module focuses on the main approaches to managing a contract, as well as the roles and responsibilities of the contract management team.
It covers issues such as setting up the contract management team, the various kinds of information to be included in a contract management plan, main indicators of contract performance and how to deal with risks. It also discusses contract review reports and meetings as well as how to deal with changes and variations in contracts.
The importance of good supplier relationship management is emphasized and advice is given on how to handle claims and resolving disputes. The main differences between operational and project contract management are also highlighted. Methods of payment, financing and how to deal with exchange risks are also covered.
Module 10 Managing International Logistics
This Module examines the operational and strategic management of logistics and the role of logistics managers in improving the competitiveness of an enterprise. It explains the most important practical aspects associated with logistics management, including: importation, internal distribution, scheduling and routing operations, selection of transport partners, choice of logistics equipment and packaging, evaluating logistics performance and planning the implementation of improvements in the logistics process.
Through this Module, you will see how to optimise logistics performance levels, evaluate opportunities to reduce costs and minimise errors, and achieve international standards of logistics management in your supply chain.
Module 11 Managing Inventory
This Module examines the operational and strategic management of inventories and the role of inventory management in improving the competitiveness of an enterprise. It covers key aspects of warehouse design and operations, forecasting supply requirements, parts variety reduction, evaluating inventory practices and building an inventory management action plan.
Efficient management of inventories, is essential to reducing an enterprise’s working capital requirements. This Module will show you how to optimise inventory levels, evaluate opportunities to reduce holding costs and variety of supplies, achieve high levels of internal and external customer service, minimise error rates and achieve international standards of quality and traceability.
Module 12 Measuring and Evaluating Performance
Measuring and evaluating performance is a key area which must not be neglected, as it is the basis for continued improvement.
This Module will give you practical advice on what to measure and how to evaluate your purchasing and supply performance. It includes various examples of specific measurements which you could use or adapt to meet your own company's requirements. It also reviews the process of collecting, analysing and interpreting evaluation data, and of communicating and obtaining feedback on a performance evaluation.